Windows / OS X Reinstallation 
Sometimes, the only way to get rid of the nastiest viruses is to erase the entire hard disk and reload the operating system from scratch with a Windows / OS X Reinstallation. This is also a great way to get rid of all of the electronic “baggage” that accumulates over the years as you install and uninstall software, create and erase files, etc. I can help you do this without losing any data.
This is an involved process, though, so shouldn’t be entered into lightly. The steps to complete a Windows / OS X Reinstallation include:
- Perform a full hardware diagnosis to make sure there are no problems before you get started. If hardware is failing, that has to be repaired before you go any further
- Inventory your software to provide a record of what you have now
- Collect any license keys for existing software (this may also involve getting installation CDs from you)
- Backup your user data
- Backup your system drivers
- Erase your hard disk
- Reformat your hard disk to start with a fresh file structure
- Update your system BIOS if possible
- Reinstall Windows / OS X
- Reinstall system drivers
- Install all available Windows /OS X updates
- Reinstall software
- Restore user data
- Test it all to make sure everything works
As you can see, Windows / OS X reinstallation is a long and involved process, which ends up costing a bit of money. It can make your computer run a lot better, though, and may just allow you to put off replacing your computer. Call me if you’d like to discuss the options!